LF
Leigh F
1 reviews | Active since Jul 2020
15 Nov 2022, 12:50
Worst service by far
Would not even rate this internet provider a 1star. Worst internet provider ever. Been struggling with internet almost a week now. Only excuse they give us is that they working on it or sending someone out to fix it. But it never gets fixed. If you call them they never answer but they are very fast to take the monthly instalments.
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IP Comms's replyOfficial
16 Nov 2022, 09:57Hi Leigh,
I'd like to apologise for the issues you have experienced over the last week. We have had some network issues at one of our estates which has caused intermittent issues that worsened over the weekend. We believe the underlying cause has now been isolated and the problems shouldn't re-occur. We also sent an email last night to all affected customers with a full report of what has happened and what we have done to resolve it, please let me know if you haven't received it.
Could you please send me your account number or address so I can personally look at your connection to ensure it is stable and there are no other issues? You can send it directly to ***
Kind Regards,
Carel
I'd like to apologise for the issues you have experienced over the last week. We have had some network issues at one of our estates which has caused intermittent issues that worsened over the weekend. We believe the underlying cause has now been isolated and the problems shouldn't re-occur. We also sent an email last night to all affected customers with a full report of what has happened and what we have done to resolve it, please let me know if you haven't received it.
Could you please send me your account number or address so I can personally look at your connection to ensure it is stable and there are no other issues? You can send it directly to ***
Kind Regards,
Carel
IP Comms's reply16 Nov 2022, 09:57
Official
Hi Leigh,
I'd like to apologise for the issues you have experienced over the last week. We have had some network issues at one of our estates which has caused intermittent issues that worsened over the weekend. We believe the underlying cause has now been isolated and the problems shouldn't re-occur. We also sent an email last night to all affected customers with a full report of what has happened and what we have done to resolve it, please let me know if you haven't received it.
Could you please send me your account number or address so I can personally look at your connection to ensure it is stable and there are no other issues? You can send it directly to ***
Kind Regards,
Carel
I'd like to apologise for the issues you have experienced over the last week. We have had some network issues at one of our estates which has caused intermittent issues that worsened over the weekend. We believe the underlying cause has now been isolated and the problems shouldn't re-occur. We also sent an email last night to all affected customers with a full report of what has happened and what we have done to resolve it, please let me know if you haven't received it.
Could you please send me your account number or address so I can personally look at your connection to ensure it is stable and there are no other issues? You can send it directly to ***
Kind Regards,
Carel