PN
Promise N

1 reviews | Active since Mar 2017

09 Mar 2017, 13:53

BAD SERVICE *******ION, EMPANGENI DODGE SERVICE CENTRE

<p>Hi</p> <p> </p> <p>My car had a problem, it towed to your service centre, they did a car inspection, I was given a quote, company paid, car fixed as per quote, Technician (holding the name for now)phones me to say that the bill is going to be very high, I MUST TAKE OUT THE CARE FROM THE SERVICE CENTRE, THEY WILL GET PARTS AND FIX MY CAR OUTSIDE THE SERVICE CENTRE.</p> <p>I told him that I don’t have cash for that as my car maintenance card from my company, he said I must thing well because he will get parts from the service centre, and fix my car at cheaper rate-Cash, I declined his request.</p> <p> </p> <p>Its seems that they have changed the parts of my car, from the service centre they wheels are loos, there some funny noise at the car, the did not had any wheel problems</p> <p> </p> <p>I think they have changed my : SHOCKS MOUNTAIN,SHOCKS FRONT,BEARING FRONT,BALL JOINTS, I could not use the care as wheels are loose and noughts are loos, the car did not have the problem, I have taken my car to assessment, was advised of these problems.</p> <p> </p> <p>I am holding you company liable of the damage of my car, for your ******* employees who changed the parts of my car, they did put my life at risk just for them to GET QUICK CASH, for the sake that they told me that they ***** parts from service centre, I am convinced that they HAD A CUSTOMER WHO NEEDED THSES PARTS , THEY HAD TO EXCHANGE THE PARTS FROM MY CAR,</p> <p> </p> <p>Pls do further investigation, this is 1st escalation, and I am going to take it further.. PLS FIX MY CAR , if the court need call as proof as that guy was approaching me for ********** service, sorely it will be provided</p> <p> </p> <p>Pls investigate internally, do mystery shopping , You will see that I am talking about,,</p> <p> </p> <p>Regards</p> <p>Promise- ********** 450.</p> <p> </p>

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