JZ
Jonathan Z

1 reviews | Active since Jun 2015

17 Jun 2015, 09:35

Sneakers / Invu Sunglasses Coating & Service Fail

I purchased Invu Sunglasses from Sneakers OR Tambo (international, after passport control - so no way to go back to the store). At R800-900 per pair, these aren't Ray Bans but they should last. <br> <br> 3 weeks after purchase, I complained because the coating was peeling off the lenses, and sent pictures and my till slip. The lenses aren't scratched - the coating is actually peeling off. <br> <br> The store referred me to their CT manager (I live in CT) who was supposed to collect / arrange delivery. Needless to say after 5 weeks, this phantom has never pitched, avoids calls, the store is ignoring calls and emails... it's clear Sneakers is hiding behind passport control at OR Tambo to avoid the return. <br> <br> This company also has online stores - so be very careful buying from them, they are uncontactable once they have your money. Clearly online and behind passport control are great locations for business that only sells and doesn't do returns, no matter how faulty the product. <br> <br> Stores to be careful of: <br> <br> Sneakers (Airports)<br> [URL Removed] <br> [URL Removed] <br> [URL Removed] <br> [URL Removed]

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