TS
Thateng S

1 reviews | Active since Jul 2016

05 Jul 2016, 19:13

Dismal Service & Lack of Professionalism

<p>After having period a deposit to have burglar bars & a security gate, 6 weeks later I am still waiting. This is after I was told that installation would take place between 7 & 14 days. Prior to my paying the deposit, the eager salesman called me virtually daily to secure the deal. I have called him on numerous occasions & he has not had the courteousy to return my calls. I have been sent to the installation person who has been absolutely atrocious. I have sent a final email to them demanding my deposit back. Who know how this will play out.</p> <p> </p> <p>i would steer clear of this company at all costs. Shocking service. Disgraceful level of professionalism. </p>

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Replies (2)
Invisecure
Invisecure 's reply13 Jul 2016, 06:57
Official

Dear Thateng 

We have tried contacting you on numerous occasion but you seem to be ignoring us at all costs.  We are trying to settle your dispute amicably.  Please feel free to contact us to discuss the matter further.

 Regards

Invisecure Customer Service

TS
Thateng S's update03 Sept 2016, 11:26
Reviewer Update

The absolutely shocking service continues. After the response from Invisecure I am to this day still waiting for them to refund me my R32k deposit. The representatives from this company the installation manager & the sales manager have been completely dishonest. I have tried numerous times to call them as has my attorney. No calls are being returned.  Invisecure if you read this know that I will not relent until I have my money back