1 reviews | Active since May 2024
Absolute Nightmare – Avoid at All Costs!*
I am utterly appalled by the disgraceful service provided by INVICTA SIGNS namely Wesley Hughes. Six months ago, I paid a substantial deposit for signage, and to date, I have received absolutely nothing in return. From the start, communication was abysmal. My calls and emails went unanswered for weeks. When I did manage to get a response, I was met with empty promises and blatant lies about production delays and excuses that defied belief. To add insult to injury, I recently discovered that they haven’t even begun the work! Despite multiple assurances that my project was underway, it’s clear that they’ve done nothing but take my money and run. The level of incompetence and disregard for customers is staggering. Their customer service is non-existent, their management is completely unprofessional, and their overall operation is a ****. I have never experienced such blatant disregard for a customer. I strongly advise anyone considering using INVICTA SIGNS to save yourself the frustration and financial loss. This company is a total ***** and should be avoided at all costs
Dear Wesley
I wanted to follow up on my previous review where I expressed dissatisfaction with my experience. I appreciate the prompt and professional response from your team, and I'm happy to say that you've completely turned the situation around.
Your staff went above and beyond to address my concerns, and the level of customer service I received this time was truly exceptional. It's clear that you care about your customers and are committed to resolving any issues that may arise.
Thank you for making things right, and I look forward to continuing to do business with you.
Sincerely,
Ricky Davis
Dear Wesley
I wanted to follow up on my previous review where I expressed dissatisfaction with my experience. I appreciate the prompt and professional response from your team, and I'm happy to say that you've completely turned the situation around.
Your staff went above and beyond to address my concerns, and the level of customer service I received this time was truly exceptional. It's clear that you care about your customers and are committed to resolving any issues that may arise.
Thank you for making things right, and I look forward to continuing to do business with you.
Sincerely,
Ricky Davis
