DB
Damien B

1 reviews | Active since May 2021

11 May 2021, 00:47

Professional ********

An ad was shown about Amazon investment/ trading & have decided to take the opportunity. The ad said it's $250 but, Invest Markets charged me R3000 & received a bonus of 600 which totaled my trading account at R3600.

Since I was clueless about trading, I was assigned to a gentleman by the name of Eklis on how to trade & he told to transfer more money for a good return. I instructed him that we should go through the basic process of trading & take it from thereon. He reluctantly agreed to assist me & often called me when I was busy. I asked if he could send all the info step by step to me & he highly recommended that I should be in front of a PC, at which point I tried.

When I decided that trading wasn't for me, the phone calls stopped & then I asked politely the requirements for withdrawal. I was informed to get a letter from the bank stating that funds was paid to them from my account to theirs & it was approved after I've sent them the mail.

I filled out another request withdrawal form & received an email stating that a bank statement is required to complete the withdrawal application. Since I opened the account, I never traded till present & if I traded significantly, how can I reap the profits when faced with outstanding documentation.

They're not clear at what is required to withdraw but, very efficient in getting funds from your account.

0
Replies (3)
investmarkets
investmarkets's reply22 Jun 2021, 13:05
Official
Dear Damien,
We are sorry to hear about your experience with our company. Our goal is to provide consistently reliable services and an exemplary level of customer support. To this effect, you are kindly requested to contact the company directly at *** and provide us with details and information about any inquiry you may have. If you give us a chance, we would like to resolve the issue immediately therefore we hope you will allow us to speak with you and discuss the situation. Thank you.

DB
Damien B's update19 Aug 2021, 15:22
Reviewer Update
I had recently opened a trading account with Invest Markets & after some time I realised that trading wasn’t for me as I needed to make the time to trade.

I had decided to withdraw the funds from the trading account by doing a withdrawal request but, I soon learned that there was a documentation problem in retrieving my money back.

While time went by, I was being charged for inactivity fees till my trading account reached zero balance & was left disheartened. I had no desire to fight a losing battle & go through different management of pointless resolution in getting my money back.

After some time, a lady by the name of Tania contacted me; she gladly took the initiative to resolve my problem & helped me step by step through the process of a guaranteed return. She has showed dedication & commitment in resolving my matter.

It's people like Tania that make the vision & mission with promised values, maintain a mutual trust between client & company.
investmarkets
investmarkets's reply19 Aug 2021, 17:21
Official
Dear Damien,
Thank you for taking the time to share your experience , we are very happy to hear that our staff is next to you where its needed.