Very Very BAD!!!

After numerous orders that took forever to reach us, I decided to stop ordering from Inuka however I have a consultant who decided to give it another go and on 20 August she placed an order to the value of R2390, which she paid out of her own pocket, as they do not have credit facilities. To this day she has not received her order and when you phone the Inuka call centre, they do not answer the phone. It does not help them offering amazing incentives, giving away cars, etc. if they can not even manage basic operations. I requested a refund for my consultant and I sincerely hope they give her money back. 2020 is a very tough year for everyone and her hard earned money should benefit her and not a company who obviously could not care less.