Failure to deliver

When this business was introduced to me I was promised excellent professional services. But now I am experiencing the opposite of what I was promised. I ordered stock on the 10th of Aug and I still havnt received my order yet. Most of my customers have already canceled their orders due to my incompetence. I have sent emails doing follow up. I can't get out of the house to go look for new business hoping that they will deliver. Right now I am leaving the province in a weeks time since I do not afford to pay rent anymore. I am still waiting for you guys to deliver or refund my money so that I can start another new business because already I am working on a loss.

Covid 19 has affected all of us not only you guys. If you can't handle huge loads of orders then please don't take more orders and peoples hard earned money until you have sorted out your current sales.

Thanks in advance.