Disgrace, disappointed and *********** company

I joined the company in July, little did I know what's in store for me. I paid kit fee on 15 July, I waited over a month for it, I still had faith, I hustled and pain money to place an order on the 12 August 2020 as I believe in what I was sold which to me now, it is a dream that will never come true with such company that doesn't respect their partner and customers. Today 04 September 2020, they have the audacity to say my account is missing funds but to my surprise, I deposited four times using my member code as reference number. A consultant who dropped the call on me while were speaking on 04 September 2020 confirmed the last payment I made in September but my August payment is not available? Inuka we don't beg you anything, we use our hard earned money to sell your products, Inuka is not the only company in South Africa or Cape town affected by Covid-19, in fact the whole world is affected, stop what you are doing and expect results from us, I lost recruits, customers due to your incompetence. If you don't know customer service, raise your hand, ask for help, service is everything, what you are delivering is a disgrace to us. I honestly regret the day I joined you. One more thing remember word of mouth, it's so powerful. I paid Inuka and I still have a positive balance with you according to the prices on the brochures, unless if you are *******. I want or demand my orders or refund me please.