Intreped travel,

I have never in all my life received such shocking service from beginning to end. From lower end support staff to higher management from Intreped travel. Given that is an International company with South African offices. You would think you would be dealing with SA representatives but this is not the case. They are never available or always out office, never respond to emails. I have been accused of lying on a number of occasions. Refused a refund for a large sum and never once apologized to. These a quiet serious offences that were committed to me as a consumer. I had a dismal experience with hotel transfer. Left in a foreign country with a taxi driver, who I did not know where he was taking me, if at all to the hotel. A common **** in Thailand. Between numerous emails and phone calls, miscommunications kept on happening. Disgusting experience on the actual tour, poor tour guide operations, offensive attitudes and poorly treated. Refused a refund citing because I did not leave the tour, or not major disaster happened-NO REFUND can happen. During constant emails during the tour I was assured everything would be investigated and sorted out, this never happened. I finally decided to write negative review after numerous calls from the travel agent who help me book the ticket and I have failed. After be accused for the final time of lying after a very traumatizing airport transfer and the telephone put down on me., By Tanya and the England offices. Whom I got through to after contacting the South African head office, at 2.30 in the afternoon-because there was no answer at the SA branch in CT. Thanks a lot for making my life even harder.