Worst service ever

<p>I used Interwaste - Germiston to remove a lot of paper from one of the branches i was working at.</p> <p>I dealt with Chantel and she assisted me in arranging everything.</p> <p>They collected the paper over 2 days. Initially i was offered R850.00 per ton. They collected and then they said because of the type and colour, they will only give me R500 per ton.</p> <p>This is the e-mail I received from Chantel, indicating that I will Receive R3224.00 for the paper they collected:<br />From: Chantelle Short ********** />Date: September 15, 28 Heisei at 9:07:25 SAST<br />To: Kirby Sinkonkone ********** />Cc: 'Bennie Smit' ********** />Subject: Fidelity Collections<br />Good morning Kirby,</p> <p>The loads done for Fidelity needs to be paid to the attached Bank Account.</p> <p>Rebates: Load 1: 2780kgs Rebate: R0.50 p/kg - R 1390.00<br /> Load 2: 460 kgs Rebate: R0.50 p/kg - R 230.00<br /> Load 3: 2860 kgs Rebate: R0.50 p/kg - R 1430.00<br /> Load 4: 580 kgs Rebate: R0.30 p/kg - R174.00<br /> <br /> TOTAL = R 3224.00</p> <p>Then I waited 3 weeks for payment. When phoning them, they just make promises. Eventually spoke to her boss, Grant. Also, just made empty promises. That is if they took my calls</p> <p>I then received an email from Chantel again. Please see below: <br />Chantelle Short <br />Sep 29 (4 days ago)<br />to me</p> <p>Good morning Bennie,</p> <p>I must formally apologise for the delay you have experienced with the payment.</p> <p>I would like to tell you that the payment would be made today and should reflect immediately as we bank with ABSA</p> <p>However, I must inform you that the waste we collected from your site has been graded in a lower grade as what was originally discussed.</p> <p>Please note that due to this the amount payable has reduced.</p> <p>Once again, apologises for any inconvenience.</p> <p>Thank you,</p> <p>Chantelle Short<br />078 457</p> <p>They eventually paid R 1373.70. That is more than 50% less on the original offer.</p> <p>I am so disgusted. I will never use them again and I will definitely not refer them to anyone. I want what was originally offered to me as I am not prepared to accept this matter as final. </p>