Fedex, please drop InterTown as your SA partner. Delays delays delays...

Please please change your local South African courier partner. InterTown Transport has been sitting on my package for a week, now. The Courier Guy collects and delivers within 48 hours to my town, while InterTown deigns to only come once a week, and thinks nothing of delaying entire weeks at a time. It took my package three days to arrive from USA to South Africa, and over a week later, I'm still waiting. I've called Fedex three times, and they promised the package two days ago, then yesterday, then today - and still nothing.