Made payment but got no service

<p>In April I contacted Angela Johnson and she said that they could help me trace someone. I made payment P.O.P was mailed to ********** and up until this day i have'nt hear anything from her.</p> <p> </p> <p>Please advise if i will be refunded?</p> <p> </p> <p>Regards</p> <p>Beverley</p>