Ignored by Intertel

Item: Intertel
Rating: 1
Author: MALAHLELA M

<p>I have a problem where I am constantly being harassed.I emailed Intertel and they asked me few questions and never got back to me.I have called,whatsapped and emailed them and they failed to respond.It's been a month and my problem is getting worse.Where I am now threatened with death.If they couldn't help me with my problem they should have said so.</p>

Helpful (0)

Replies (3)

Intertel's replyOfficial

23 Apr 2017, 15:05

Hi "NICKMATIC59"

Thank you for bringing this matter to our attention. Please know that we would never deliberately ignore a potential customer, even if we weren't able to assist them. Something has obviously gone wrong somewhere, and I am truly sorry that you were left feeling ignored. Please would you be so kind as to contact me (bret*****ertelgroup.com) so that I can get all the facts from you, and more importantly, so that I can get you the help you were enquiring about in the first place.

Regards, Brett

Best regards,

Intertel's reply23 Apr 2017, 15:05

Official

Hi "NICKMATIC59"

Regards, Brett

Best regards,

MALAHLELA M's updateReviewer Update

24 Apr 2017, 12:35

Hi Brett,

Yesterday one of your people contact me on whatsapp and rep**** to me.Thank you for the prompt response.

MALAHLELA M's update24 Apr 2017, 12:35

Reviewer Update

Hi Brett,

Yesterday one of your people contact me on whatsapp and rep**** to me.Thank you for the prompt response.

Intertel's replyOfficial

24 Apr 2017, 13:07

Hi Nick,

Thank you for giving us the chance to make things right. We will earn the five stars you've generously given us.

Regards,

Brett

Best regards,

Intertel's reply24 Apr 2017, 13:07

Official

Hi Nick,

Thank you for giving us the chance to make things right. We will earn the five stars you've generously given us.

Regards,

Brett

Best regards,

Ignored by Intertel

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