Customer for life

I bought a camera from Intertel almost a year ago and its been working perfectly until about a week ago when it started playing up. Mike arranged for a technician to come out to my farm and check what the problem could be and he discovered it was a wire that had been damaged so he fixed it then and there and then left. When i called today to ask how I could pay for the technicians time and repairs I was blown away when Mike said that no payment is necessary and that it was their \pleasure"to help customers. I knew after the last time I dealt with Intertel that I would probably go back if I needed something they sold or offered"