1 reviews | Active since Apr 2016
very very very poor service
I have had it with inter park here in festival mall kempton park. I pay a monthly fee for 3 cards and i pay on time. I always have to request a statement from them cause i need to pay them. Everyday me and my staff struggle to get in the and out of the mall due to their poor services. I am a tenant here in festival mall and every time the ladies have an attitude and are very rude with me. I do not beg for a card i pay for the card and still nothing has been done. I reported this and still nothing has changed. I contacted Portia but she stopped replying to my emails. Where from here?
Dear Client ,
We would like to Thank You for your time to bring your complaint to our attention and sincerely apologize for the inconvenience you have incurred. We have managed to determine that there has been a delay of the access cards by the equipment supplier and are trying our best to bring the delivery date to our order forward,we also apologize if this has not been clearly communicated to you.We can assure you that your need will receive priority as soon as the stock arrives.We will furthermore look into a possibility on site to less complicate the enter/exit of yourself and co-ordinates. Our manager will be in liaison with you within 25 hrs.
In reference to delay of your account please do provide your email details to our site manager so we can arrange that you receive your statement electronically and without delay going forward.
Kind Regards
Estelle Hattingh
Portfolio Manager
*** or ***
Dear Client ,
We would like to Thank You for your time to bring your complaint to our attention and sincerely apologize for the inconvenience you have incurred. We have managed to determine that there has been a delay of the access cards by the equipment supplier and are trying our best to bring the delivery date to our order forward,we also apologize if this has not been clearly communicated to you.We can assure you that your need will receive priority as soon as the stock arrives.We will furthermore look into a possibility on site to less complicate the enter/exit of yourself and co-ordinates. Our manager will be in liaison with you within 25 hrs.
In reference to delay of your account please do provide your email details to our site manager so we can arrange that you receive your statement electronically and without delay going forward.
Kind Regards
Estelle Hattingh
Portfolio Manager
*** or ***
Dear Client ,
We would like to Thank You for your time to bring your complaint to our attention and sincerely apologize for the inconvenience you have incurred. We have managed to determine that there has been a delay of the access cards by the equipment supplier and are trying our best to bring the delivery date to our order forward,we also apologize if this has not been clearly communicated to you.We can assure you that your need will receive priority as soon as the stock arrives.We will furthermore look into a possibility on site to less complicate the enter/exit of yourself and co-ordinates. Our manager will be in liaison with you within 25 hrs.
In reference to delay of your account please do provide your email details to our site manager so we can arrange that you receive your statement electronically and without delay going forward.
Kind Regards
Estelle Hattingh
Portfolio Manager
*** or ***
Dear Client ,
We would like to Thank You for your time to bring your complaint to our attention and sincerely apologize for the inconvenience you have incurred. We have managed to determine that there has been a delay of the access cards by the equipment supplier and are trying our best to bring the delivery date to our order forward,we also apologize if this has not been clearly communicated to you.We can assure you that your need will receive priority as soon as the stock arrives.We will furthermore look into a possibility on site to less complicate the enter/exit of yourself and co-ordinates. Our manager will be in liaison with you within 25 hrs.
In reference to delay of your account please do provide your email details to our site manager so we can arrange that you receive your statement electronically and without delay going forward.
Kind Regards
Estelle Hattingh
Portfolio Manager
*** or ***