1 reviews | Active since May 2015
pathetic customer service skills
Absolute bad customer service appauling behaviour more like barberic were do you find such people to work for corporate companies with no skill and friendliness.<br> <br> I went to drop off my brother at the terminal on Sunday @ 8:30am and as i entered the boom gate the entrance was opened and a lady by the name of FUNDI was issuing out parking tickets saying free minutes do not apply, i then advised her that i will be exiting as i was not prepared to pay R 15 for a few seconds just to drop off someone. I could not reverse out as there was a long line of cars behind so i asked her to let me exit on the other side she then looked at me like dumb found. No manager no supervisor on duty at the terminal at such a busy time of day. Service is absolutely disgusting and we use the bus services at least once a month.
Good day Miss Sameerah, I hope that you are well,
As per our telephonic conversation of even date I have related to you that the staff member will be disciplined and retrained.
I sincerely apologise for the experience you shared and assure you that this is not the type of service we strive to deliver to you our most valued customer.
This matter is being treated with urgency until resolved,
Have a good day
Kind Regards
Raveen Chitu
Operations Manager
Interpark (South Africa) (Pty) Ltd
Tel: +27 (0) 31 ***
Cell: +27 (0) 82 ***
Fax to e mail : ***
Email: ***
Good day Miss Sameerah, I hope that you are well,
As per our telephonic conversation of even date I have related to you that the staff member will be disciplined and retrained.
I sincerely apologise for the experience you shared and assure you that this is not the type of service we strive to deliver to you our most valued customer.
This matter is being treated with urgency until resolved,
Have a good day
Kind Regards
Raveen Chitu
Operations Manager
Interpark (South Africa) (Pty) Ltd
Tel: +27 (0) 31 ***
Cell: +27 (0) 82 ***
Fax to e mail : ***
Email: ***