JH
Jimmy H

1 reviews | Active since Feb 2014

13 Jan 2016, 10:24

*********** accounts/billing department

Where do I start...? I used to have monthly parking with Interpark in CT CBD at exorbitant prices. In addition to this, I have been overcharged once, double debited once and been debited twice AFTER my account was terminated. It takes anywhere from 2-3 weeks for the incorrectly deducted money to be refunded. This means that in addition to the admin of chasing Interpark each day, I have lost interest on what is a small amount of money, but lost in any case. Plus the admin fee that the bank charges me. If I was a day late in my payment to Interpark, I would be fined. Getting responses and any resolution from Interpark is like pulling teeth... I am at my wits end trying to get any sort of reply from these people.

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Replies (1)
Interpark
Interpark's reply19 Jan 2016, 15:23
Official
Hello Kafkaonthes****,

Dear Mr Jimmy Haung

I sincerely apologise for the delayed response from me regarding your refund. My investigations had to be complete before I could refund your money. I must say that this is normally a two weeks process. There has been confusion regarding your accounts and this has been corrected on our side. Your refund has been processed an paid today.

I am sorry about the inconvenience caused to you during this time.

Yours Sincerely

Michelle Govender
Interpark (South Africa) Pty Ltd
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