1 reviews | Active since Aug 2014
Bad customer service and dishonesty
I used to be a client of Interpark, I recently terminated my lease agreement. More than 30 days later, I am being sent from Pillar to post about getting my deposit. It is clearly stated that you need to serve 30 days notice, which i have done so, but the company didn't even bother to acknowledge my termination letter, just email correspondence between themselves, not sure if the correct department received my termination? I have been using my money to follow up everyday and every time it's we are busy processing deposits. The problem seems to be the fact that Interpark doesn't manage the parking that I used to rent under them, so they probably have a back-log of deposits to process, i.e. people that terminated or leased expired and every one who's suppose to get their deposit as there's new management company in charge of that parking. <br> <br> I will never ever use their service, needless to say the reason why i terminated my parking was partly due to the state of parking, at some point the Electric gates to ba*****t were not working for over 2 weeks, safety of our vehicle was in question but no one seemed to care.<br> <br> I WANT MY MONEY, THIS IS NOT A FAIR WAY OF DOING BUSINESS!!!!!
Dear Thabo
I apologise for the delay in processing your refund. I can confirm that your payment has been release.
Due to the holidays there has been a backlog in processing. I am happy to say that you should receive the payment in your account tomorrow.
I apologise for any inconvenience you experience due to this delay.
Yours sincerely
Michelle Govender
Dear Thabo
I apologise for the delay in processing your refund. I can confirm that your payment has been release.
Due to the holidays there has been a backlog in processing. I am happy to say that you should receive the payment in your account tomorrow.
I apologise for any inconvenience you experience due to this delay.
Yours sincerely
Michelle Govender
