Pathetic service & *********** staff

I am writing to express the dissatisfaction and disappointment I received from the company.

I got an email in the morning confirming that my order is out for delivery. I decided to not go to work so they find me at home.

Got an SMS with a code that is supposed to be the signature. Something said I must check my email again, boom delivery address is an old one. As ked them to the new one, it was done.

I waited the whole day, no delivery, no communication. I decided to call the agent told my order will delivered on Thursday, I dissagreed because 9n the site it shows that it is out for delivery. She put me through the regional manager, who assured me it will be delivered today, it is 19:20 I am still waiting. The treatment we black people get from black brothers is pathetic. This regional manager has an audacity to say I was supposed to call from the morning. Their job is ensuring that their job is done.

Get people who knows what they do and love it. From your support desk, you have *********** employees,.