Internet Express should not be trading as a courier service.

To Internet Express, or should I rather say Internet Distress!

Please explain why a private courier service has failed to deliver a parcel going on 10 days. 10 DAYS!! You are not the national postage service. You are a corporate business for crying out loud! Who is running this business? Infants? How can a courier service in this day and age take 10 days to deliver one parcel!? I tried to phone and no one doesn't even pick up the phone. Your call centre is in shambles. Your courier division reflects the same deplorable posture. How did you guys land a contract with Bob's Shop with this type of service with idiots at the helm? You can say goodbye to my business shopping at Bob's Store. If you have a means of contacting me you better do so quickly because you have now tickled the lions testicles.