Disgusting Service

I wish I could rate this courier company 0 actually. I'm not one to enjoy leaving bad reviews, but I've really run out of patience with Internet Express. My parcel was supposed to have arrived on Friday, since then the parcel status has been changing from Out for delivery to Excessive rout3 volume. It is unacceptable. I avail myself to collect the parcel when it's out for delivery, only for this dishonest courier service not to pitch. If you can, please don't use their service.