Bad service

Internet express is really the pits ,I ordered items in December and they were in transit around 30 December but even till today no delivery . I followed up on the order and they said they did deliver but no one was home which is lies because at home there’s people who are unemployed and always there . Very disappointed the business must just shut down . Over 15 days for an order around South Africa is pathetic . I’m definitely gonna do something about this