1 reviews | Active since Aug 2011
ITAC is like the rest of Africa: Totally useless and non-functioning
<p>I have imported goods from the USA and some items are 2nd hand equipment (digital cameras) for which a special import permit is neccessary. The shipment is with DHL who require this permit to submit to Customs for clearance.</p> <p> </p> <p>So, the application for this permit was duly submitted to a Gift Msibi of ITAC on 30 August. He apparently is in charge (or maybe pretend to be). Now when something like this happens, it is just simple business ethics to respond with:</p> <p> </p> <p>"Thank you, we received your email" or "I am a bit lazy today and would not pay any attention to your request" or "****** off - I have a very long lunch break every day". Curse me, throw me with stones or scream at me, but do NOT ignore me.</p> <p> </p> <p>OK, so Gift chose the ignorance route. So I politely reminded him again on the 2nd September and yes you guessed it - nothing at all, not even a breath of air. On the 7th I repeated the excercise and it was again met with total ignorance.</p> <p> </p> <p>Why people with absolutely NO business ethics are appointed into positions like this, goes beyond me. And the sad part is that Gift is God at ITAC - he cannot be reported to anyone more senior. What a sad situation and little useless commission which does not contribute anything to our country.</p>
