need my winings

I won yo competition in 2011 I bort yo pots got a attach card then I won a trip and 10000 U then did not give me my winings u sent me letters to keep playing I won again u then sent me letters that are **** from this guy named Jones company not I'll the letters I sent beck had money in them so tell me why im a mother. Of two I don't ha e a mother. Of my own with two sisters no homeso why would u want to rob me