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Charlie H

1 reviews | Active since Aug 2023

06 Sept 2023, 12:58

This is a lighting company that knows what they are doing!

I've always received good service from these wholesalers. The staff are friendly and offer excellent service to their clientele from what I can tell. All of my staff only have positive things to say about these guys.

I'd love to share a recent experience from this company.

We purchased flood lights yesterday and asked them to please connect plugs for us. Unfortunately they only had white available so we told them that it's okay, we'll go to builders to get the black.

The new Builders branch in Ballito was an absolute nightmare to say the least. The guys had no idea what they were doing and after waiting over an hour, tested the lights to find that it kept tripping the power with multiple attempts to test it. We eventually told the guys that they must just leave it. We said we'd go elsewhere instead and one of the guys still had the audacity to say that at least it came on for a little bit.

We left the branch extremely disappointed and highly frustrated but decided to call International Lighting since they are our main suppliers anyways. We apologized for the mess created by the guys from Builders and pleaded for help last minute to a guy names Stefan. He honestly couldn't be happier to assist.

What a nice guy?! This man is driven with passion and goes far and beyond what is expected of him. The same has gone for Danys who got us a contract going.

These men went out of his way to fix the mess that we presented him with. He listened as we expressed our frustration towards the service received at Builders. He knew just how to handle the situation and turned the negative energy into a positive one. God bless these guys!

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