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Mojalefa M

1 reviews | Active since Jan 2020

27 Jan 2020, 22:59

Deregistration and refund

Hi, on the 11th of January 2020, I enrolled to study for a CELTA Certificate (20days) from 13January2020 to 7February2020. I attended from the first week, however on two conservative days on the second week I was absent due to family problems, on Wednesday I went and attended the full day however on Thursday I went back to tell them I want to deregister of which I was told that I had 3 options, continue with the course, withdraw or either way you won't get refund. What I what to know since I was registered for 20days but attended 8, am I not entitled of a refund for remaining days and is what they doing legal, and what are my rights in relation to deregristration and refund.

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Replies (1)
International House  Language Lab Johannesburg
International House Language Lab Johannesburg 's reply28 Jan 2020, 15:14
Official
Our documentation stipulates the course requirements & payment policies which you agreed to & signed. Following your application your place was reserved. We comply to Cambridge regulations and did all we could to assist but the workload & personal problems prevented your course completion. Thank you