rR
roma R

1 reviews | Active since Jan 2013

01 Aug 2024, 12:49

Refund not paid yet

The service level is non existant... Pathetic. Orders are not delivered unless you call them numerous times and follow up. Refunds are even worse. So unprofessional. I placed a refund on the 18th of June and have not heard from them since.

I followed up with numerous emails along with my approved refund number #R*** and still no response at all from them.

It's been over a month and I have not received my refund as yet.

0
Replies (1)
International Brands Outlet
International Brands Outlet's reply06 Aug 2024, 11:17
Official
Hi, Roma. Thank you for bringing this to our attention. We're sorry to hear that you haven't received your refund yet and for the inconvenience caused by this. The matter has been escalated to our customer care team and they will be in touch. Thank you, IBO Team