Terrible service. Appalling

Worse service from an insurance company ever. Making me regret leaving First for women. We made the switch and at first we were happy. About 2 weeks ago some heartless ***ard poisoned our beautiful dog. 2 days later we awoke to both of our cars on bricks and the wheels gone. It is a awful feeling. Phoned to put a claim in. Now next week Tuesday is 3 weeks. We have to consistently follow up. No one comes back to us. Every time I phone(Antoinette) I get told "I will let you know shortly what is happening, as I have to follow up". Im still waiting. We have been given the run around. If you send emails complaining about the service all you get in response is " Thank you for your email" not sorry about the delay, not how can we make things easier for you as our clients np you get a slap through your face instead. We are so upset we have decided to cancel the policy with IntegriSure, and look for another insurance company that hopefully wont ***** us over like IntegiSure has. I can truly say I am appalled, horrified and disgusted. I will be telling anyone I know and I will be posting everywhere on a social media about the terrible service.