1 reviews | Active since May 2016

09 May 2016, 14:01

Be prepared to correct their work

<p>As expected companies such as this one play off the recent changes in SA Immigration Laws saying only they understand the "ins-outs" of the new rulings and one can not even trust Embassy staff to know them well enough to propoerly obtain a VISA. This is totally false.<br /><br />I fell for this ploy only to discover I was correcting mistakes made by Intergate immigration Services. &nbsp;<br /><br />We complained to our Account Manager, asking for another associate to work our account, but our request fell on deaf ears. And when complaining to their Dir. of Operations (Bjorn van Niekerk), he said the mistatkes were minor.</p> <p>&nbsp;</p> <p>Mistakes mde included, but not limited to, the following:</p> <p>&nbsp;</p> <p>* Incorrect weekly updates (citing what were received by the company)<br />* Incorrect notice of payments (it eventually was sorted out, but poor internal communication for sure)<br />* Receiving document(s) for another client (could have been a violoation of privacy acts in the USA) *<br />* Misprinting of both my wife and my name on our application<br />* Date of my prior divorce was listed as the date of my current marriage (not a winner for the wife eh?)<br />* No amount provided for payment to Embassy (I found this out for them)<br />* Incorrect Payee for Bank Check (to Embassy) - caught this one in time</p> <p><br />Those are but a few of the mistakes I was correcting even on the day of my flight to the Embassy, with the sharing of another clients details warranting judicial prosecution, if not a demotion in their &nbsp;ranking for&nbsp;ISO compliance.<br /><br /></p> <p>Consider all this happened after a week of their "QC" efforts. &nbsp; What QC value was added except keeping the *********** employed?<br /><br />Be warned. &nbsp;Do it yourself. It is not that complicated. &nbsp;Concated your local Embassy, obtain in writing everything that you need and make your appointment. &nbsp;Save yourself grief and money.</p> <p>&nbsp;</p> <p>&nbsp;</p>

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