CM
Claudia M

1 reviews | Active since Mar 2013

10 Apr 2015, 14:31

Bad Service

My Husband purchased flowers from Interflora for Valentines day and by the next day the Roses were already starting to die, by the second day all that look good was the greenery.<br> <br> We mistakenly sent the complaint to netflorist as we have purchased from them and have never had a problem, when we realised who the supplier was we subsequently sent the query to Interflora.<br> <br> It is now April and we have had no feedback not even a response to the email.<br> <br> My husband spent a lot of money to get me the flowers and it was so disappointing to see them die so quickly.<br> <br> I would love to get some feedback, below is the reference. <br> <br> Debits<br> 9 Feb 15 M* Interflora Ub5040 520.00<br> <br> Thanks in advance<br> Claudia Madurai

0
Replies (1)
Interflora African Areas
Interflora African Areas's reply15 Apr 2015, 13:12
Official
Hello MizC,

As per or e-mail communication, we were unaware of any query on this order and would have responded and resolved the problem immediately. We extend our sincere apologies for the disappointment caused in this regard.

A full refund has been made to the customer.

Kind regards
Lindsey Mortimer