Worse Experiance at Intercity bus Service

Worse ever experiance but meant to leave Joburg at 18:45 but left at 20:00, got to bloemfontain but broke down mechanic was called in fixe after 4 to 5 hours we left, on incline roads speed get down to around 10km per hour you coyld literarlty walk next to it. Aircon i suspect had no gas it was hot. They but need to be taken off the road it is not ok for long distance.