Very Bad Service Ever

<p>Yesterday I had a bad service of the worst in my life. I bought a bus ticket for someone going to Port Shepston and I paid R415 for the ticket.</p> <p>Problem 1: the bus delayed and no one communicated with us, and no apology from the bus company</p> <p>Problem 2: 2 buses arrived 1 hour late But no one boarded the buses because they were full and they just left. And still there was no an update or apology.</p> <p>Problem 3: a third bus arrived 1 hour 30 minutes late, passengers had no seat number and passengers started pushing each other and it was bad, then the bus left leaving others behind</p> <p>Problem 4: the forth bus came 2 hours late and still no communication and apology from the company. I paid unexpected parking costs cause I did not think the bus would delay like this.</p> <p>The bus company owes a concrete apology to all the passengers, and to me as well. If the company had a survey or a net promoter score I would rate them down and never recommend them to any other person. This kind of service is not acceptable and should be not tolerated </p>