There is a disclaimer that intercity expression not claimed on Hellopeter, but hellopeter promises to send my very angry charged request for both refund for bus late for over 3 hours and 4/2/24, as well refund for flight ticket, and margate couch ,we we h

On the 4/2/2024 I booked a morning bus for my son to return to University in Joburg ,as you can imagine the stress involved during this time as well tught budget, so I booked this bus ,that have No ,Zero respect for it's passengers , especially port shepstone passengers, this is all facts as I had numerous problems with them in the past but I keep giving them benefit of the doubt,

Anyway I have email them ,sent whatsapp messages, spoken to their AI robots,sent multiple DMs via their Instagram kodwa I have aleays been ignore, until this day. My refund for R540, a lot of money from my limited budget was ****** by this damn arrogant company, and I am still waiting.

On that day, I had called tgeir offices in Margate, call centre number printed on their bus, whixh clearly they so not use...

I didn't umagine how badly i need ro vent about the disrepsect to customer thos intercity xpress of port shepstone throw ar their paying customera..****it

I am extremely angry been treated like I don't matter, they just have to return my money and refund me, for the flight ticket I had to book for my child at univwrsity to get to Joburg the next day since my poor child had a lot of duties to get around, and this damn intercity xpress started my son's university journey on a bad note,

This is Why the family and myself has not forgiven the costly fare of R540 for the bus as well as the ticket fare for the flight we had to book inorder to get my child to Joburg while are laughing in our faces, as paying customers *****ing our own hard cash.

I should deserve this R20000 price and pleaae send this to their leadership because they are Not Even On This Platform to Respond..

I AM STILL AWAITING RESPONSE, AND REFUND AND CIMOENSATION FOR THE FLIGHTS, AND I ATILL WAITING SIMCE FEBRUARY, THE AUDACITY...THIS RWVIEW MUST BE SENT TO XORESS CEO AND DEAL WITH THEIR SERVICE FOR PORT SHEPSTONE ROUTE. PERIOD

I had booked a ticket for a journey, but the bus was delayed by over 3 hours ,3 HOURS AND ALL SHOULD JUST MOVEE ON AS PWR NORMAL, DUSGUSTED ,I THOUGHT WERE NOW EQUAL IN THE EYE OF THIS COUNTRY BUT OUR TREATMENT, THE MINUTES COMPANIES SUCH AS INTERCITY XPRESS BOSSES AND IT'S EMPLOYEES SEE UKUTHI ,WELL BLACK CISTOMERS WHO CARES, WHAT SHE IS NOT HAPPY ABOUT AND I KNOW THEY TRULY BELIEVE THAT , WE MUST JUAT WAIT FOR THEM, EVENTHOUGH THEY DO NOT WAIT FOR A CUSTOMER, EVEN FOR A SECOND WHEN THEY ARW RUNNING LATE, THE ARROGANCE...

I AM STILL SO ANGRY FOR THIS CONTINUOIS DISRESPECT..

PLEASE SEND THIS TO THEIR CEO, MY EMAIL ADDRESS : ***.

I must talk to him, to fix the route from port shepstone to joburg ngoba buses schedule for eastern caoe ad cape town, were coming and going,no problem...

But Zero respect for black going to universities in Joburg. The audacity without any proper communication or updates from the company. As a paying customer, I expected better service and timely updates as they promise in those tickets..Nx .Still aggrieved customer deserving of her refund since my son could not wait full 3hours at the bus stop in bedford centre,

I am still waiting for my refund and your robot link number for whatsapp IGNORE MY REQUEST COMOKETWLY FOE REFURN FOR BUS TICKET ,MY SON COULD NOT TAKE DUE TO ITS DELAYED AS WELL AS INCONVINIENCE REFUND FOR THE FACT, I HAD TO BOOK A FLIGHT FROM DURBAN, WHICH MEANT I HAD TO BOOK FOR A MARGATE SHUTTLE.. CAN YOU IMAGINE THOSE UNPLANNED COSTS ,FOR SOMEONE WITH LIMITED BUDGET AND ALL BECUASE UNTERCITY WHO IS JUAT LISTED HERE BUT CERTAINLY *NOT AVAILABLE* IN THIS PLATFORM BECUASE IF THEY WERE, I WOULD GET NOTIDICATION RESPWNSE FROM HELLOPETER, INSTEAD OF RECEIVE SILLY NOTIFICATION THAT THE COMPANY IS NOT ON THE PLATFORM AND DOESN'T REPLY...

WHERE MUST I GO, AS A PAYIMG CUSTOMER IF OUR TRUSTED HELOPETER CANNOT EVEN REACH THEM, SEND THIS LONG REVIEWTO THEIR CEO. PERIOD