The worst experience ever

Good day I have been wanting to write about this bus for a few days but I literally had to blow some steam. I’m so annoyed. So I booked a ticket on the 4th of March, and a return ticket for the 6th of March. The 4th on a Friday the bus was supposed to come at 12 as scheduled, but came two hours late. In that two hours I called *** and a lady with no telephone skills whatsoever just put me on hold, called back again and spoke with a gentleman and he told me in five seconds that he can see on the tracker how far the bus is and how long it was gona take to get to the pick up point. The bus then showed up (two hours late) and the driver tells us there’s nine of us and only four seats, and only elderly and students are allowed on and that the rest will be refunded. It was a must for all of us to be in jhb that day, and we got on the bus and stood the whole way through. Four of us had seats, after standing for two hours we finally got to all our wanted destinations, however because I got a return ticket, I was stuck with this same bus on Sunday 6th March. So then I waited on Sunday for an hour and the bus didn’t show up and I made other plans to come back to potchefstroom, I have a business back home and clients were waiting. I lost R350 on this bus for the worst service ever. Email me at *** if you want to get hold of me.