Pathetic service beyond forgivable

Worse bus in SA - based on my experience Inter city office in lenasia signet terrace is the ***en most unreliable and pathetic bus to ever use, a 10:30 bus today from jhb to durban only leaves headelburg at 14:30 with stinking toilets and ac’s dont work, guys plz plz do not use this *** bus ever even if u desperate, pay extra n travel in comfort.. no words can describe the pathetic experience with this