No bus

My girlfriend was suppose to board your 12h10 am Intercity express bus from George train station to Cape Town which never arrived. We were not contacted to inform us of a cancelation or a delay.

We sat waiting for the bus since 11pm until 4am. None of your contact numbers or customer care numbers work.

Your poor service caused us such an inconvienance and we will never make use of your service again. I will distribute this email far and wide to spread the word of our dissapointment.

Lastly please advise how we will be refunded.