Never take this bus

I've been waiting at park station for over an hour to board a bus that was supposed to leave at 08:50. I arrived at the station at 8:00 to ensure that I would not be caught in the hustle and bustle of arriving late. It is now 09:30 and I have been waiting in line without any explanation from employees or ushers. No one has checked in yet certain people were allowed to pass by and no one was explained what criteria is needed to be allowed to pass. The service here is aweful. I regret ever taking the bus to save costs. I still expected good service even on a budget.