LUGGAGE ****** OFF INTERCITY BUS

Query ****** LUGGAGE SUBMITTED IN JUNE 2022 : FEEDBACK . ELIX ***9 - 3 JUNE AND ELIX ***0 on 5 JUNE 1. It has been 7 months since I first lodged the claim for my luggage which was ****** on my return journey as no proof of ownership was issued by the bus when LUGGAGE was handed in. A passenger took my luggage. I was the last passenger so it was not taken by mistake. 2. Numerous emails and phone calls got me nowhere. 3. Promises that a senior person would call me back never materialized. 4. QUERIES 4th query 20 Oct 15 Sep and 22 Aug and still no feedback 5. All requested documentation was attached as requested but nothing helped. 6. It is a disgrace how I am treated as a regular customer. They are entirely responsible for my loss. 7. Last communication was on 28 January and more. It cannot carry on like this. It is a disgrace Pikkas Windell ***