Intercity worst bus ever!

Worst experience I've ever had it was a nightmare. Firstly they were delayed by 3 hours then they drove 40km/h after the brakes failed on the bus. We then got stuck for another 3 hours. We were supposed to reach Durban at 4pm and we reached there at 10pm! The driver was driving so wild at the end when the 3rd replacement bus came that people were screaming stop the bus! This company should close down their service and their busses are pathetic! Do yourself a favor and take intercape or greyhound.