INTERCITY IS ************* WITH EMPTY PROMISES. NEVER TRUST THEIR PROMISES OR SERVICE

MY WIFE AND CHILDREN WAS SUPPOSE TO TRAVEL JHB ON 22 DECEMBER 2019. DUE TO A PROBLEMS WE HAD TO CANCEL THE TRIP IN THE BEGINNING OF DECEMBER 2019. ACCORDING TO THE COMPANIES WEBSITE WE ARE SUPPOSE TO RECEIVE OUR REFUND WITHIN 15 DAYS. AFTER NUMEROUS CALLS SINCE DECEMBER , WE HAVE BEEN FED LIES AND EMPTY PROMISES AND HAVE NOT RECEIVED OUR REFUND. THE NEWEST VERSION TODAY IS THAT THEY WOULD REFUND 15 -21 DAYS FROM THE DAY OF TRAVEL.

BESIDES THAT THEIR EMPLOYEES LIE TO YOU, DONT CALL YOU BACK THEY HAVE POOR TELEPHONE MANNER, AS SOON THEY RECOGNISE YOUR VOICE THEY JUST PUT THE CALL ON HOLD, OR CUT YOUR CALL AND SPEAK TO YOU DISRESPECTFULL MANNER.

THIS ALL FOR A PAYING CUSTOMER.