Intercity express is the worst

I booked a ticket from Warrenton to jhb, departure 1:35 Its currently 2:32 I been waiting since 1 o clock. No communication from the bus company. My life is in danger sitting in the dark waiting for the bus. This is by far the worst experience. Arrival time shows 7:50 I'm starting work at 9. Not only am I in danger I'm also going to be extremely late for work if the bus decides to show up.