Horrible and arrogant bus driver

I had one horrible experience with your company I booked a ticket from Pietermaritzburg to Pretoria and when the bus got to Johannesburg we were told to get off because the bus was not going to Pretoria,mind you it was around 4 am and we had no alternative options ,and worse the driver never even tried to look for alternative options to get us to our destination am not using your buses again