Eagle Liner Terrible Services.

Having booked an Eagle Liner bus ticket through PnP for departure at 07:30 from Newcastle KZN for R200.

08:15 No Bus.

So i called to find out where the bus was, and I was informed that the bus had departed at 06:45, where as my ticket specifically said it would arrive at 7:30. The lady said she would call me back with news on what had gone wrong to provide an alternative for us. Fast forward an hour later and there she did not get back to me, and Eagle Liners telephone service were ringing of the hook with no response, 9:30 and there was still no bus meaning we had to go to the ************* taxis sevices. up to date I have had no response from this bus service provider.

To add on to that other passengers who had arrived at 6:30 and petrol attendants who worked at the station said that there had not been a bus there that morning.

Because of their poor admin they allowed tickets to be booked for a bus that did not exist, and failed to atone for it. I am deeply disgruntled by this once trusted bus service that I have used for more than 10 years.

And I would now not recommended it to anybody.

Unhappy 'former' Passenger.