Worst exspierce on Intercape Bus services

ON THE 25 TH OF DECEMBER ME AND MY MOTHER TOOK A TRIP TO PIKETBERG. USING INTERCAPE MAINLINER. THE BUS DRIVER WAS EXTREMELY RUDE. HE DID NOT STOP MUCH FOR US TO GET OUT THE BUS. THE ONE STOP HE MADE WE GOT OUT TO STAND A BIT AND THEN HE TOLD US THAT IF WE GET OUT AGAIN HE WILL LEAVE US THERE, WE CAN CRY AND HE WOULD NOT CARE. ON THIS TRIP THE AIRCONS ALSO WAS OFF MOST OF THE TIME AND IT WAS EXTREMELY HOT. ON OUR WAY BACK ON THE 5TH OF JANUARY WE USED INTERCAPE SLEEPLINER THE AIRCON ALSO DID NOT WORK AND THE DRIVERS DIDENT STOP MUCH WE WERE 2 HOURS EARLIER SO WE HAD TO SIT AND WAIT AT PRETORIA STATION FOR OUR LIFT TO PICK US UP AND IT IS VERY DANGEROUS AT PRETORIA STATION. I WOULD DEFNETLY NOT RECCOMEND INTERCAPE TO ANYONE ELS BECUASE OF THE POOR EXSPERIECE WE HAD! RUDE BUS DRIVERS AND AIRCONS NOT WORKING. WE PAID FOR THE TICKETS BUT IT WASN'T EVEN WORTH OUR MONEY. WORST EXPERIENCE WE EVER HAD I SENT AN EMAIL, TO INTERCAPE COSTUMER CARE AND THEY TOLD ME I TOOK TO LONG TO COMPLAIN.VERY BAD CUSTOMER SERVICE I WILL DEFNITLY NOT RECOMMEND THEM!