Worst ever Never Again

The worst nightmare on first time experience I believe this is not a small business it's a massive company we left durban at 20:50pm and got stuck at 10 pm in an unknown dark area with family friends and kind of different races it's now 00:15 am and no service no joy what so ever this company I feel should need to catch a big wake up there more then 70 people's lives at stake with no safety or even a second bus please could I have contact with the CEO desk urgently bus number 158 intercape even worst the toilets dont flash how do you expect a female to travel on a bus like this and ****roaches running around my first look at the internet was good with regards to yourls big stories about maintaining and checking buses

On a daily basis what sort of customer service is this but you have a slogan for the company your journey is our passion I dont see no passion even the driver an assistant is confused!!! RIDICULOUS!!!

I am expecting a call from CEO desk! all I get is appoligies from the call center that not going to help me any way!