Worst Customer Service

<p>So today I experienced the most unprofessional service ever from #Intercape. After being at the bus stop from 19:20,waiting for my 19:45 bus,I decided to call #Intercape customer service at 19:48 to find out if the bus is being delayed. The first service consultant told me the bus is indeed being delayed but will check just to confirm. Unfortunately our call got cut and I called back again at 19:56 and 19:58. At this time,a different consultant answered not sure who between Natasha amd Bettina. When I asked the very same question again the consultant answered me by say "The bus is around the corner." Imagine..."Around the corner." Shocked by her response,I ask "What do you mean around the corner?" She rep**** by saying "The bus is entering Klerksdorp."</p> <p>Fine,I waited and at 20:12 I decided to call again to find out how long is this bus being delayed. When I called I was told that the bus left at 19:50. Haibo!!!