******** by Intercape

I booked a ticket and my credit card payment did not go through twice, they sent ticket reference numbers and asked me to contact them. Ultimately, I used my business account for payment which finally went through however I never received confirmation. I called them the following day to cancel the payment that had gone through, I indicated I was not travelling anymore and needed a refund. They refused to refund, so i lost out. I got to understand how Intercape do business.