STAY AWAY FROM INTERCAPE!!!

I booked a bus ticket for my brother for the 28/04/2024.

This bus was supposed to leave Butterworth at 16h40 and arrive in CPT just before 10am the next day, the bus was 5 hours late and it’s infested with ****roaches. They do not have a bus terminus in Butterworth, no proper waiting area, that place IS NOT SAFE!!!!!!! Intercape’s motto is “ safe, dependable, affordable” However their service is the opposite… it’s ********** !!!!! I am so DISGUSTED!!!! The call centre agent’s aren’t helpful, no one has attended to my complaint and they just don’t give a f*%c…. THIS IS NOT VALUE FOR MONEY, NO PUNCTUALITY, NOT CUSTOMER CENTRIC… that was not it, the bus broke down in PE apparently there was an issue with the breaks!!! What mockery is that????

To whoever is reading this, DO NOT BOOK THIS NONSENSICAL TRANSPORT! DO NOT. ZERO STARS FOR ME.