****** *******

They do not even deserve my 1 star. I booked a return ticken for the 21/10/21 -24/10/21 from Cape Town to East London ( ticket ***). On the 20/10/21 I cancelled the ticked assited by intercape agent via WhatsApp. She then requested my banking details and advised me that i will only get a refund one ticket from East London to Cape, the single to East Lond will forfeit the refund because refunds are only done if you cancel before 48hrs of departure which i was fine with. I then called in the 2nd November 2021 for the follow up and i was told the ticket was never cancelled, she advised that she would submit my claim with finance and the refund will take 3 weeks. I called again on the 19th again the lady i spoke with sold me the say story that they waiting for finance up until todate there is no clarity on my refund. How do you expect me to use your services again? I want my money been patient enough. My email adress is ***. been writing emails with no response